quality policy
fmic commits to provide high- quality products, superb and on-time service for customers.
fmic enhances our competition in market to satisfy our customers by continuous striving management system and insistent improvement.
quality certification
fmic’s quality management system is base on international quality standards (iso 9001 & iso/ts 16949 ).
quality management system
fmic follows international standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system, to enhance customer satisfaction and meet customer requirements.
the model of a process-based quality management system shown in figure .a role in defining requirements as inputs. monitoringof customer satisfaction requires the evaluation of information relating to customer perception as to whether the organization has metthe customer requirements. this model can cover all the requirements of this international standard and the methodology know as “plan-do-check-act,”(pdca) applied to all process.
customer service
respond customer requirement quickly.
analyze and resolve customer’s complaint.
resolve all quality、reliability delivery and service issue.
